Once you have selected a topic, all questions belonging to this topic will be displayed. You can then select which question is applicable, and then the answer will be displayed. If you still cannot find what you are looking for, you can contact us using our online form or call us toll-free at (877) 288-6287.
As of now, we do not currently have a physical location. It is something we're working towards in next 6-8 months. In the meantime, enjoy your shopping experience on our website!
Typically all orders are processed within a day except public holidays. Once your order is processed, the shipping time within USA is between 2-3 days. Delivery time for orders outside USA, varies based on the shipping method that is chosen.
ModestPath USA ships to over 63+ countries worldwide including countries in Africa, Asia, Europe, America and more.
Who doesn't love getting gifts? We've made sending a gift beautifully simple.
Simply follow the same steps the you would normally take to place an order for yourself. During checkout, you will be given the option of sending the order to someone else other than yourself. You will also be given the option of adding a gift message to personalize your gift and say something special to the person you have in mind.
As soon as you place your order, you will receive an email to let you know that we are processing your order. We will prepare the order to be packed and shipped to you. Upon dispatch of your order from our warehouse, we will contact you (via email or SMS) with a link to track your order.
Within USA, orders below $75 are charged a flat rate of $4.99. The shipping is free for orders over $75+. Outside of USA, delivery charges are calculated based on the service and courier selected.
For security reasons and to ensure the delivery reached the recipient, a signature may be required on receipt.
Returns, Refunds and Exchanges
No problem, we all have second thoughts. If your order has not yet been prepared for shipping, you can cancel it immediately by contacting our customer care team as soon as possible.
If the order has already been shipped, we will be able to process a return for you. Once again, simply contact the customer care team and they will guide you through the returns process.
Absolutely, sale items may be refunded but the refund will be the discounted price and not the original price.
Yes, any orders made online which you would like to return, can be returned at any of our stores. Please ensure to bring the online order confirmation when returning.
We offer hassle free returns or exchange for all unused items within the original packeging.
We accept returns within 30 days after the receipt of your delivery.
Delivery charge is only refunded under cancelled orders before the item was shipped out, or if all items were faulty.
Once we receive the returned items, please allow up to 48 hours for us to process your returns. You should receive an email once it has been processed.
ModestPath.com collects sales tax for customers residing in New Jersey only on certain gift items or clothing accessories. You will be shown this breakdown on the cart and order confirmation page.
Finding the item I want
If you cannot find the size/item you’re looking for online, we offer a Made to Order service on selected designs. Please contact us for additional details.
Once you enter the product page, each item has its own ‘product details’ within which you can see specific dimensions and sizes etc.
The ModestPath website provides a detailed size guide which consists of body measurements for each size and product type. You can access the size guide at the bottom of any page on the website, or you can access it from product pages.
Placing an order
ModestPath.com does not share or store any personal payment details.
We have put a number of protections features in place to ensure that your online transactions are extremely safe and that your information is secure, by offering only the safest payment methods for complete assurance and a pleasant shopping experience.
ModestPath.com uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.
Credit Card When transacting via our secure server, your credit card and personal details are encrypted using the latest industry standard SSL (Secure Socket Layer) 256 Bit encryption technology before being sent over the Internet. It encrypts all your personal information, including credit card number, name and address, so that it cannot be read while the information travels over the Internet. You can tell you are in secure (SSL) mode when a little padlock appears on the bottom of the screen.
Use your PayPal Account PayPal allows you to make secure purchases without revealing your credit card number or financial information. Not only does PayPal help keep this information private, but it also guarantees 100% protection against unauthorized payments sent from your account. Its greatest advantage is that payments are made immediately. If you'd like to find out more about PayPal, visit www.paypal.com.
Pay with your Amazon.com Account Imagine the simplicity. Use the information stored in your Amazon account to pay on ModestPath.com. When you select 'pay with Amazon.com payment', you take the protection of Amazon with you. Your financial information is not shared, and you're covered by the same buyer protection plan available on Amazon.com.
Pay with your Apple Pay Account Imagine the simplicity. Use the information stored in your Apple Pay account to pay on ModestPath.com. When you select 'pay with Apple Pay' on your IOS device, your financial information is not shared, and you're covered by the same buyer protection that Apple Pay offers.
Pay with your Google Play Account Use the information stored in your Google Play account to pay on ModestPath.com. When you select 'pay with Google Play' on your mobile device, your financial information is not shared, and you're covered by the same buyer protection that Google offers.
We accept Visa, MasterCard, American Express, Discover, Bank debit cards, PayPal, Amazon Pay, Apple Pay and Google Play payments.
Simply contact our Customer Care team via the ‘contact us’ section on our website or call the customer service.
If you place an order and receive a payment confirmation but not an order confirmation, kindly contact us (preferably a phone call) so we can resolve the issue.
We’ve made sending a gift beautifully simple!
Simply follow the same steps the you would normally take to place an order for yourself. During checkout, you will be given the option of sending the item(s) to someone else other than yourself. You will also be given the option of adding a gift message to personalize your gift and say something special to the person you have in mind.
You’ll receive an order confirmation as per any other order, and will be able to track the shipment once it has left our warehouse.
The expiry date of the gift card varies based on the type of gift card it is. On average it can vary between one and three months. You will receive this information once you acquire gift card.
Unfortunately, cash backs are not available from gift cards.
All of the credit on the gift card or credit note is required to be used in one transaction. An online gift code cannot be used in store.
Setting up an account with ModestPath eases your shopping experience and makes it faster. You can also stay up to date with all the latest news & offer from ModestPath.
When signing in, click ‘forgotten your password’ and you will be sent an email giving you the ability to reset your email.
ModestPath USA takes full responsibility to prevent loss or misuse of personal information. The information is stored on secure servers.